The Economist

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Client Services Executive, Account Strategy

Client Services Executive, Account Strategy

ID 
2017-4043
Job Locations 
United States-NY-New York
Function 
Sales/Business Development

More information about this job

Introduction

 

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The Economist Group is the leading source of analysis on international business and world affairs. We deliver our information through a range of formats, from newspapers and magazines to conferences and electronic services. What ties us together is the objectivity of our opinion, the originality of our insight and our advocacy of economic and political freedom around the world.

 

Currently we are seeking a Client Services Executive to act as an internal/external client ambassador responsible for the conceiving, managing and executing of digital and other marketing initiatives and management of all programs and associated revenue pre- and post-sale. This includes oversight of proposal and media plan creation, campaign implementation, optimization, reporting, program retention and renewal.

 

 

Accountabilities

  In this role you would be expected to:

  • Oversee and respond to RFPs, develop presentations in line with strategic marketing goals
  • Oversee. execute and implement digital projects and campaigns to ensure client success
  • Take a leadership role to coordinate efforts between other cross-functional teams as necessary (implementation of new products and custom elements); position interfaces with Sales, Sales Strategy, Editorial, Finance, Legal, Ad Operations to ensure client satisfaction
  •  Maximize campaign performance and company revenue
  •  Reduce account attrition by ensuring program goals are met and exceeded

 

 

Experience, skills and professional attributes

 To succeed in this role you must have:

  •  4-year degree required; marketing or business degree preferred
  • Account management experience; including digital production, advertising experience; Project management experience a plus
  • Possess excellent organizational, interpersonal, and influential written and verbal communication skills; ability to quickly form relationships usually by telephone or email
  • Ability to collaborate cross-functionally; ability to exercise judgment and flexibility in balancing program requirements, milestones, and keeping people and projects moving on schedule
  • High attention to detail

To succeed in the role you must demonstrate:

  • Strong creative, analytical, quantitative and strategic problem solving
  • Excellent grammar, spelling and proofreading skills
  • Positive and confident disposition when responding to frequent deadlines for multiple customers (internal and external)
  • High degree of proficiency in Google Slides; familiarity with Salesforce; Excellent working knowledge of Excel, Word and PowerPoint.
  • Demonstrated ability to quickly build positive team relationship
  • Be able to think strategically and act tactically; willing to roll up your sleeves and do what needs to be done