Washington’s CQ Roll Call brings up-to-date news, analysis and insights to senior decision-makers on Capitol Hill. This trusted source of unbiased, impartial information provides authoritative, nonpartisan and accurate congressional news and legislative tracking tools to its subscribers. Through more than 40 print and online products, CQ Roll Call keeps readers updated on a weekly, daily and real-time basis covering every legislative action in Congress with breaking news, bill tracking, and member profiles and offers insight on the people and institutions that influence public policy and legislation.
CQ Roll Call’s parent, The Economist Group, is the leading source of analysis on international business and world affairs. The brands are bound together by their objective opinion, original insight and advocacy of economic, political and democratic freedom around the world.
Currently CQ Roll Call is seeking a Customer Education Manager (CEM) to join our CQ sales team. The Customer Education Manager is a client-facing role supporting customers using CQ’s suite of tools throughout all parts of the Policy process. The CEM is a CQ evangelist focused on encouraging and driving CQ product adoption and usage, thus, increasing our customers’ efficiency and effectiveness. Through a combination of industry expertise, product knowledge and client-management skills, the Customer Education Manager partners with CQ’s Account Management team to solve specific client needs. You will work in a fast-paced environment with associations, corporations, issue-based nonprofits, law firms and federal/state agencies that shape policy and influence change. In addition to training and supporting customers, the CEM also focuses on designing and delivering internal CQ sales and product training.
In this role you would be expected to:
To succeed in this role you must have: