The Economist Group is the leading source of analysis on international business and world affairs. We deliver our information through a range of formats, from newspapers and magazines to conferences and electronic services. What ties us together is the objectivity of our opinion, the originality of our insight and our advocacy of economic and political freedom around the world.
We are seeking a Sales Operations Manager to work with our global teams in B2B sales, account management, customer service, marketing and finance to optimise and harmonise sales processes, improve the way that Salesforce is used within the business and to deliver operational effectiveness and efficiencies.
How you will contribute:
The purpose of the role will be to develop and own the CRM strategy across The Economist’s B2B businesses, work collaboratively with sales and marketing leadership to optimise Salesforce and to maximise commercial performance. You will also inspire and monitor Salesforce compliance, design and deliver appropriate reporting which will drive commercial progress. You will do this by:
The ideal skills for this role include: