Digital Operations Analyst, II

Economist Impact creates world-class events that truly bring the content of The Economist to life. Through innovative programmes and high-quality execution, we have developed a long-standing reputation for bringing together senior-level stakeholders from government and business to discuss and debate globally important issues with the purpose of promoting progress.

This is a Junior-level role that is necessary to help with the creation of custom data feeds for our clients, helping to manage API and syndication client requests, issues and needs, monitoring client delivery logs, and assist the Senior Digital Analyst and Head of Digital Operations with the overall day to day operations of our clients and EIU internal stakeholders.

• Monitor processes and deliveries for our content licensing partners and syndication clients.
• Learn how to price and create custom data feeds
• Create and manage data and delivery to specific clients
• Work closely with Senior Analyst, Digital Operations to update and maintain documentation.
• Work closely with the Head of Digital Operations and Senior Analyst, Digital Operations to help improve current processes.
• Support internal stakeholders, such as Account Managers, Customer Service, Editorial
• Be available for meetings and calls across continents, currently New York, London and India

• 1+ years of total experience
• Strong knowledge of Microsoft Excel
• Basic VBA knowledge
• Some, hands-on experience with FTP software applications
• Ability to multitask
• Problem solving approach, coupled with a strong sense of ownership
• Strong interpersonal communication skills (including listening, speaking, and writing) 
• Ability to work independently and work well in a diverse, team-focused environment