Platform Solution Architect

Job Locations United Kingdom-London
ID
2022-8656
Function
Technology

Introduction

The Economist Group logo

 

 

This is an exciting time to be joining the Economist Group.  The appointee will join the team as a new business and growth strategy unfolds and the need for technology excellence and digital customer experience driven by insights from our data becomes paramount in our ability to deliver.

 

The Economist Group has recently moved to a matrix structure with one Group Chief Information Officer (CIO), as functional lead working collaboratively with the Managing Directors/Presidents of its four business units as well as the wider group leadership team. The CIO and other functional leaders are responsible for functional excellence, career paths, incentive structures as well as consistency in tone, platforms and tools. 

 

To align with the matrix business structure, we have defined a new technology matrix structure leveraging functional excellence to support delivery leaders responsible for designing, changing and supporting technology within specific technical domains and on behalf of multiple business units.  

 

The Platform Solution Architect will report directly to the Chief Architect, be a member of the Group Technology Team and is responsible for inputting to the roadmap and platform architecture design for the group’s technology estate as well as enabling technology delivery of continual improvements to the platform through our engineering & platform teams. 

 

The Platform Solution Architect will work on solutions and technical roadmaps for the platform & product teams, ensuring dependencies & platform capabilities are delivered to support our product development teams as well as contributing to key transformation projects.  Working closely in collaboration with all product & platform delivery teams across the newly defined group-wide technology matrix organisation you will partner with our tech leads & product owners in the platform & mission teams to action the technical changes required to deliver their roadmaps.

This role will be key to extending and increasing our functional architecture capability to our customer experience platform to drive best-practice and functional excellence within this key, strategic growth area for the group.  They will work closely with the Head of Platform (in London) and Head of Engineering to enable delivery of ongoing improvements to our core platform and suite of tools, to support the requirements of all business units and the product strategy set by our Chief Product Officer.  

Accountabilities

  • Define and enable (including governing the best-practice) delivery of a technical platform roadmap partnering with our Chief Architect and the newly forming platform team and programme delivery functions and covering all all product & platform features.
  • Work collaboratively with global technology delivery leaders and domain architecture specialists to feed into an ambitious platform strategy. Ensure this is delivered against P&L goals. 
  • Establish strong, group-wide matrix relationships and provide leadership and deep functional expertise based on best practice in the area of solution architecture.
  • Contribute to and own the communication and adherence to architecture guardrails & playbook with the product & platform engineering teams
  • Delighting our Customers, Building Platforms for Growth and Strengthening Group wide Foundations.
  • Quality assurance against the solutions from the product teams to ensure adherence to best practises and your defined architectural principles through a TDA process.
  • Ensure a culture of accountability, high performance, collaboration and ethical behaviour. 
  • Deliver on agreed group-wide technology objectives and KPIs for the platform team

Experience, skills and professional attributes

 

  • Extensive experience in CRM & Ecommerce platform technology.
  • Has defined and delivered a technology roadmap to achieve the strategic goals of a content led, digital media business 
  • Has worked effectively in a global, matrix environment and demonstrated experience of satisfying internal customers for their architecture needs
  • Has worked effectively in a global technology team with delivery teams located in a different geographical location
  • Has worked effectively in an agile, sprint based delivery model 
  • Has automated deployment of platform technology changes in a cloud-based environment
  • Can assess and conduct cost benefit analysis of various technologies related to this field and ability to assess new ones coming in the market
  • In depth domain experience building high performing technology capabilities in the following domains: 
  • Salesforce (Sales / Service / Marketing / Community Clouds)
  • Limio (or equivalent e-commerce platform)
  • Zuora (or knowledge of similar subscription management platforms)
  • Marketing Automation
  • SSO / Authentication
  • CMS platforms
  • Testing / Personalisation Platforms
  • Analytics & Insights
  • API Management
  • Deployment Management / CI/CD
  • AWS
  • Piano (or equivalent paywall capability)

 

Attributes Required for the Role 

  • Results Oriented
  • Motivation to perform and succeed
  • High-energy, robust and resilient
  • Analytical and driven by insight and understanding
  • Able to motivate, influence and empower others within a multidisciplinary and multi-geography team
  • Collaborative, hands-on as required, direct and open in approach (no architecture ivory towers)
  • Agile mentality - to achieve high-quality iterative delivery (including deployment automation) as we evolve along the roadmap

 

Key Internal Relationships 

  • The Economist Group Technology Leadership Team (Global Team)
  • Head of Engineering  (Gurgaon Based)
  • Head of Platform Product Management (UK Based)
  • Head of PMO Delivery (UK Based)
  • Chief Architect (UK Based)

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