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We are looking for Customer Success Specialist to join our business at a time of significant investment and growth.
You will be responsible for ensuring the success and satisfaction of our clients to deliver revenue retention, leveraging your passion for innovation and customer centricity to deliver an exceptional customer experience.
Your primary focus will be driving solution adoption and value creation for our clients, handling customer queries, supporting the renewal process and monitoring the health of our customers to ensure we maximise retention revenue.
This is a great opportunity for someone join an energised team, with the opportunity for further career progression. You will report into our Global Head of Customer Success supporting our regional account management teams.
The expected base salary for this position ranges from $55,000.00- $62,500.00. It is not typical for offers to be made at or near the top of the range. Rather, salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered.